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Pool Opening Service- (price varies by pool please fill out request form below for pricing)

Additional Charges for Pools with Attached Spa/Hot tubs, In floor Systems, Water Features etc. Please contact us for more detailed pricing. 

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Our startup services include the following:

·      Remove cover, fold and leave next to pool. (cleaning of cover is not included, cover MUST be drained and cleaned prior to arrival)

·      Remove all winter plugs, skimmer plates, gizzmos.

·      Re-Install all Skimmer baskets, drain covers and return jets.

·      Re-Install all ladders and handrails.

.      Install Filter Grids and Cartridges, lubricate and inspects all o-rings on equipment

·      Start up and inspect filter system. Identify any concerns or recommendations.

·      Check and start pool heater, (if issues such as mice or debris buildup are found in heater we will not be able to start it)

·      Set pool timer.

.      Once pool is running a full inspection of the pool function and equipment will be completed and any issues will be noted if found.

.     Upon start up, the pool and filter system will be documented for any issues, a video will be taken of the pool and system running and

      any issues will be documented. If an issue arises after the opening has been completed that requires a return visit a service call fee

      will be charged.  

·      Please  note that chemicals, cleaning or vacuuming are not included UNLESS REQUESTED ON FORM BELOW

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*Pool covers need to be drained and cleaned before we arrive unless requested $200 drain and cleaning charge is applied. 

*Cleaning and Chemicals are not included but can be added by request.

*Parts and service not included,any service work will be billed as a separate service call. 

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Crowley Pool Service – Pool Opening Terms & Procedures

Please review carefully to ensure a smooth, efficient, and safe pool opening.

To keep our early-season schedule running efficiently, the following requirements must be completed before our arrival. Failure to meet these

conditions may result in delays or additional service fees.

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BEFORE WE ARRIVE – REQUIRED CUSTOMER PREPARATION

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1. Ensure Full Access to Pool & Equipment

• Gates must be unlocked.

• Equipment, breakers, and timers must be accessible.

If we cannot access the pool or equipment, the opening cannot be completed. A return visit will result in an additional fee(see Return Visit Policy below).

 

2. Drain & Clean Off Your Pool Cover

TARP COVERS — STRICT POLICY

Unless you have pre-requested a cover drain/clean service, Pool covers must be pumped off and cleared of debris prior to our arrival.​

• If your tarp cover is full of water or debris, we will not open the pool, and the appointment will be rescheduled.

• This policy exists to prevent debris contamination and ensure safe cover removal.

• The homeowner is responsible for cover maintenance throughout the offseason.

Optional Add-On:

• Cover Drain & Clean – Starting at $150 (please select option below)

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3. Place All Pool Accessories by the Pool or Equipment Pad

Please set out:

• Skimmer baskets

• Return jets

• Ladders & handrails

• Any removable fittings or accessories

If items cannot be located or are not set out, we may be unable to install them. A return visit will incur an additional charge.

 

4. Turn On Power to Pool Equipment

Power must be on at the breaker and/or timer before we arrive.
If the system cannot be energized, we cannot:

• Prime or run the equipment

• Check for leaks

• Verify proper operation

A return visit due to power issues will incur additional charges.

 

5. Fill the Pool to Proper Water Level

Water level must be at the middle of the skimmer opening before our arrival.
If water level is too low to run the system, the opening cannot be completed. A return visit will incur additional charges.

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DAY OF SERVICE INFORMATION

No Need to Be Home

You do not need to be present for the pool opening.
Due to a heavy seasonal workload, exact arrival times cannot be guaranteed, but as long as the above steps are completed, your opening will be

performed as scheduled.

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WHAT IS NOT INCLUDED IN A STANDARD POOL OPENING

1. Repairs

Repairs are not included as part of the opening.
Any issues discovered will require a separate service visit at standard service rates. This includes:

• Leaking or broken pipes

• Pump/motor failure

• Filter leaks or cracked tanks

• Electrical issues

• Heater issues

• Frozen or damaged fittings

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2. Cleaning & Chemicals

Standard openings do not include:

• Vacuuming

• Debris removal

• Chemical balancing
  Unless these services are pre-purchased as add-ons.

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ADDITIONAL TERMS & DISCLAIMERS 

Liability & Equipment Disclaimer

Crowley Pool Service is not responsible for damage that occurs during startup due to pre-existing conditions, including but not limited to:

• Freeze damage from winter

• Cracked plumbing or fittings

• Brittle or aging equipment

• Failed pumps, motors, heaters, or filters

• Liner or surface issues caused by age or water chemistry

Startup often exposes winter-related or age-related failures. These are not caused by the pool opening.

 

Water Quality Disclaimer

We do not guarantee water clarity at the time of opening.
Green, cloudy, or debris-heavy water may require additional cleaning visits billed separately.
Once we leave, ongoing water chemistry and clarity are the homeowner’s responsibility unless enrolled in a maintenance plan.

 

Cover Removal Disclaimer

Crowley Pool Service is not liable for:

• Tears or damage to old or worn covers

• Damage to anchors or deck surfaces during removal

• Debris entering the pool due to a heavy or improperly maintained cover

These risks increase with aging covers or lack of off-season maintenance.

 

Return Visit Policy

If your pool is not prepared according to the required steps (locked gates, low water level, power off, missing accessories, debris-covered cover, etc.),

a return visit will be required.

Return Visit Fee: $125

 

Weather Policy

Pool openings are weather-dependent.
We reserve the right to reschedule based on conditions such as heavy rain, thunderstorms, or unsafe working environments.

 

Cancellation Policy

A minimum of 48 hours’ notice is required to cancel or reschedule your opening appointment.
Cancellations with less than 48 hours’ notice may incur a service fee.

 

Safety Notice

For everyone’s safety:

• Children, pets, and guests must stay clear of the work area.

• Do not enter the pool until all equipment has been fully installed and the system is running properly.
  Crowley Pool Service is not responsible for injuries resulting from premature pool use.

 

Payment Terms (2026 Policy)

A valid credit card must be on file, or the opening must be prepaid prior to service.
All services are billed at completion.
Overdue invoices may incur late fees.
Crowley Pool Service reserves the right to suspend service for non-payment.

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Thank you for your cooperation during the busiest part of the season. Following these procedures ensures we can open your pool safely and

efficiently. Please reach out with any questions — we’re happy to help.

 

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